We follow the industry practice of taking the 1st 2 full weeks of fees (50% of 1 Month), based on the intended long-term duration and frequency of the assignment. From the 3rd week onwards, the tutor is free to earn the full amount of tuition fees charged to the client. You will not need to collect the commission fees for us as we will bill the client directly. In the case whereby a client does not pay us the commission fees directly, the tutor is required to collect it on our agency’s behalf and transfer the fees to us. In the event whereby the client terminates the engagements before 1 full month of lessons are completed, you are eligible for 50% of the fees for lessons you have already taught.

You have the flexibility to conduct lessons in the way you feel will be most beneficial for the student’s needs. If there are any additional material to be purchased beforehand for the student, do kindly make sure that the client is agreeable to the extra cost and material to be purchased.

Tutors are expected to commit for at least 1 month of tuition lessons, unless otherwise stated. If there are any issues regarding this commitment, you are to kindly refer it back to us and it will be handled on a case-by-case basis. Tutors who constantly fail to meet the minimum commitment period will be blacklisted for future assignments.

We understand that from time-to-time, a postponement or cancellation of lessons may be required by either party, and this will be handled by a case-to-case basis. In the case of the tutor, lessons postponed or cancelled are to be accompanied by a legitimate reason, preferably with medical proof if you are sick. Lessons which are postponed or cancelled without a legitimate reason will result in the tutor being blacklisted for future assignments. In the case of the client, a postponement or cancellation of lessons should be notified at least 2 hours in advance. In the event whereby this is not fulfilled, the client will be liable to pay 50% of the lesson fee in compensation for the tutor’s time and transport fees.

In the case whereby a tutor decides to cancel the assignment completely without a valid or legitimate reason, he/she may not be entitled to any tuition fees for the lessons conducted. This will be assessed on a case-by-case basis, and any decision made by us on the outcome of the case is final.

In the case that a reschedule of the first lesson is necessary, you will be required for inform us at least 12 hours in advance. If this condition is not met, you will be liable for 50% of the first lesson fees in compensation of the tutor’s time and transport costs.